We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We want to assure you that our number one priority is your satisfaction. We understand that sometimes you may change your mind after purchasing a product, and while we cannot always accommodate refunds in these cases, we will do our best to work with you to reach a resolution that leaves you happy. In the event that a product arrives in perfect condition but you have simply changed your mind, we unfortunately cannot process a return. However, if an error was made on our part or the parcel is seized, we will be happy to ship you another product. Thank you for choosing us as your go-to source for all your needs; we appreciate your business and hope to serve you again in the future. To start a return, you can contact us at info@oddoostore.com. If your return is accepted, we’ll send you a confirmation email, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We understand that purchasing a product from a new website can be intimidating for first-time buyers, especially when there is no assurance that they will receive a quality item or receive anything at all. However, we want to assure you that we are committed to providing our customers with the best possible service and high-quality products.

We understand that trust is earned and not given, and we are willing to work to earn your trust. We ask that you give us a chance and we promise that we will not let you down. We are confident that you will be satisfied with the quality of our products and services.

You can check for customer reviews, which can provide valuable insight into the quality of our products and services. We have many positive reviews from satisfied customers who have purchased from us in the past, which can serve as a testament to the legitimacy of our business.

We understand that taking the first step can be difficult, but we want to make it as easy as possible for you. If you have any questions or concerns, please don’t hesitate to contact us. Our customer service team is always happy to assist and we are committed to providing you with the best possible service.

We hope that you will choose to do business with us, and we look forward to the opportunity to earn your trust and satisfaction.